Contact PicnicPlan

PicnicPlan is a small, independent, ad-supported site — there is no support team standing by, but a real person reads what comes in to support@overthat.com.

A few things this address is genuinely useful for: a calculator that gave you a result you think is wrong (say which tool — the cooler ice ratio calculator, food per guest calculator, packing list generator, blanket size calculator, portion planner, or the timing & prep schedule — and what you entered); a tool you wish existed on the site; an out-of-date fact or broken link in the blog, learn section, or the Picnics & Al Fresco Dining Museum; or a bug in how a page looks or behaves on your device.

There’s no fixed response time to promise, and no ticket number or live chat — email is read and handled as it comes in. If a question is really about food safety for your specific situation, a local health department, a registered dietitian, or your doctor will have a more authoritative answer than this site can give; PicnicPlan’s tools and articles produce general estimates and general tips, not medical or professional advice, and the site isn’t affiliated with any cooler, basket, or blanket manufacturer, park service, or catering company.

Before writing in about a tool result, it can help to double-check the numbers you entered — a guest count, a weight, a temperature, or a time is the most common source of a surprising answer. If it still looks wrong after that, that’s exactly the kind of message worth sending.